Tower of London FAQ
Everything you need to know before your visit to this iconic fortress and home to the Crown Jewels
Refund Policy Comparison
If you bought from the Official Site: Yes, likely 100%. Their policy is strictly non-refundable.
If you bought our Flexible Partner Tickets: No. You can cancel via the app up to 24 hours before your slot for a full refund, no questions asked. We highly recommend this for international travelers.
If you have an Official Site Ticket: Likely No. While they allow date changes, you must choose a new date at least 3 working days in the future. If you are on a short weekend trip, this rule often makes the ticket unusable.
With our Partner Tickets: Yes. If you see a bad weather forecast or feel unwell the day before, you can cancel instantly for a full refund (up to 24h in advance) and simply book a new ticket for the next sunny day.
No, towerof.london is an independent visitor guide. We link to Historic Royal Palaces for direct bookings and also recommend our Flexible Trusted Partners, who issue the same entry barcode with free 24-hour cancellation that the direct booking does not offer.
Current Tower of London ticket prices: Adult (18-64) £37.00, Child (5-15) £18.50, Young Person (16-17) £18.50, Student 18+ (18+ with student ID) £29.50, Senior (65+) £29.50, Disabled Person £29.50, Disabled Carer / Companion FREE, £1 Scheme £1.00. Children under 5 go free. Disabled Carer/Companion is free with supporting documentation. £1 Scheme available for UK Universal Credit and other named benefits.
Visit on weekday mornings (Tuesday-Thursday) during term time for the smallest crowds, but during the current summer peak season the longest queues are at opening. Arrive after 11am or in the afternoon for the shortest waits, or visit during the final 90 minutes before closing. Winter months (November-February, excluding Christmas holidays) are generally quieter. Our Crowd Intelligence page provides real-time crowd predictions to help you plan.
Yes, the Tower of London is largely accessible. The ground floor of most buildings, including the Crown Jewels exhibition, can be accessed via ramps and lifts. Wheelchairs are available for loan (free of charge, first-come basis). Some historic areas have limited access due to ancient stairs and narrow passages. Accessible toilets are available, and assistance dogs are welcome throughout the site.
Absolutely! Children aged 5-15 receive reduced-price tickets, while children under 5 enter free. Seniors (65+) and students with valid ID qualify for concession pricing. Family tickets offer the best value for groups with children. Some tickets also include free entry for carers accompanying disabled visitors.
For your visit to the Tower of London, we recommend at least three hours to discover this iconic castle. Your Tower admission ticket includes: The Crown Jewels, The Ravens, The public outside areas of the Tower of London (the Moat during summer only), Tower Green, White Tower (including Line of Kings, Armoury In Action and St John's Chapel), Medieval Palace, The Battlements, Bloody Tower, and Torture at the Tower. The complimentary Yeoman Warder tour is also included with your admission.
Yes! Free Yeoman Warder tours depart every 45 minutes and last about 60 minutes—these are entertaining and highly recommended. Audio guides are available in 10 languages. Most visitors spend 2-4 hours exploring the entire Tower complex.
Tickets for the Ceremony of the Keys must be pre-booked in advance, online only. It becomes fully booked very quickly.
Tickets are released on a rolling monthly basis. For example, April's tickets will be released at the beginning of March at 16:00 on the first working day of the month, unless it is a Friday, when they will be released on the following Monday.
Visitors will be admitted to the Tower under escort at 21:30 precisely. Please arrive by 21:25 at the latest. Late arrivals will not be admitted.
The meeting point is the main entrance to the Tower of London.
The ceremony concludes at 22:05 after which all visitors are escorted to the exit.
Read our complete guide: Ceremony of the Keys at the Tower of London: The World's Oldest Military Ritual
Food and drink are only allowed in designated café areas—not inside historic buildings. The Tower offers several dining options: New Armouries Café (near the White Tower) serves hot meals, snacks, cakes, pastries, and kids' options with vegetarian, vegan, and allergen-friendly choices, plus outdoor seating with riverside views. Ravens Café (near main entrance) offers grab-and-go coffee, sandwiches, and cakes. Tower of London Café (near exit) provides quick refreshments including coffee, pastries, and cold drinks. Jewel Kiosk offers ice cream and snacks seasonally. All cafés offer wheelchair access wherever possible. Seasonal food carts may also be available during busy periods.
The nearest London Underground station is Tower Hill (Circle and District Lines), just a 5-minute walk away. London Bridge and Fenchurch Street stations are also nearby. Limited on-street parking is available but expensive and hard to find—we strongly recommend using public transport. The nearest car park is Tower Hill Coach & Car Park, about 300 meters away.
Yes, photography is allowed throughout most of the Tower for personal use. However, photography is not permitted inside the Crown Jewels exhibition. Flash photography is not allowed in some areas to protect historic artifacts. Tripods and professional photography equipment require special permission. Share your photos with #TowerOfLondon!
We recommend allowing 2-4 hours for your visit. If you want to see everything at a relaxed pace, join a Yeoman Warder tour, and enjoy the Crown Jewels without rushing, plan for 3-4 hours. Families with young children might prefer 2-3 hours. History enthusiasts can easily spend a full day exploring every corner!
There is no luggage storage facility at the Tower of London for security reasons. Large bags, suitcases, and backpacks larger than 56 x 45 x 25 cm are not permitted. We recommend using left luggage services at nearby train stations (London Bridge, Liverpool Street) or a third-party storage facility in central London before your visit.